{"id":32238,"date":"2025-07-08T02:56:33","date_gmt":"2025-07-07T23:56:33","guid":{"rendered":"https:\/\/gifted-raman.185-169-55-137.plesk.page\/?page_id=32238"},"modified":"2026-05-12T18:59:17","modified_gmt":"2026-05-12T15:59:17","slug":"kurulum-ve-destek","status":"publish","type":"page","link":"https:\/\/elsabilisim.com\/en\/kurulum-ve-destek\/","title":{"rendered":"Installation and Support"},"content":{"rendered":"
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\r\n\t\t\r\n\t\t\t
\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t \r\n\t\t\t\t\t

BT Sistemlerinizi Do\u011fru Kurun,<\/h3>\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t \r\n\t\t\t\t\t

S\u00fcreklili\u011fi Garanti Alt\u0131na Al\u0131n<\/h2>\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t \r\n\t\t\t\t\t

Kurulum ve destek hizmetleri; BT altyap\u0131s\u0131n\u0131n standartlara uygun \u015fekilde devreye al\u0131nmas\u0131 ve operasyon s\u00fcrecinde kesintisiz \u00e7al\u0131\u015fmas\u0131n\u0131n sa\u011flanmas\u0131d\u0131r. Elsa olarak donan\u0131m, yaz\u0131l\u0131m ve altyap\u0131 bile\u015fenlerini yaln\u0131zca kurmaz; dok\u00fcmante eder, test eder ve SLA bazl\u0131 destek modeli ile s\u00fcrd\u00fcr\u00fclebilir hale getiririz.

\nAma\u00e7; sistemleri \u00e7al\u0131\u015f\u0131r hale getirmek de\u011fil, kontroll\u00fc ve y\u00f6netilebilir hale getirmektir.\n<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t
\r\n\t\t\t\t\t
\r\n\t\t\t\t\t
\r\n \t\t\t\t\t\t\r\n \t\t\t\t\t Birlikte Planlayal\u0131m \t\t\t\t\t <\/i>\r\n \t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Kurulum ve Destek Hizmetlerimiz<\/h2>
<\/i><\/div>

Hardware Installation and Configuration<\/h3>

Sunucu, depolama sistemleri, a\u011f cihazlar\u0131 ve g\u00fcvenlik ekipmanlar\u0131n\u0131n kurulum ve konfig\u00fcrasyonunu ger\u00e7ekle\u015ftiriyoruz.<\/p><\/div>

<\/i><\/div>

Yaz\u0131l\u0131m Kurulum ve Sistem Entegrasyonu<\/h3>

\u0130\u015fletim sistemleri, veritabanlar\u0131, sanalla\u015ft\u0131rma platformlar\u0131 ve g\u00fcvenlik yaz\u0131l\u0131mlar\u0131n\u0131n kurulum ve yap\u0131land\u0131rmas\u0131n\u0131 sa\u011fl\u0131yoruz.<\/p><\/div>

<\/i><\/div>

24\/7 Technical Support Services<\/h3>

SLA bazl\u0131 destek modeli ile L1, L2 ve L3 seviyelerinde teknik destek sa\u011fl\u0131yoruz.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Kurulum ve Destek S\u00fcrecimiz<\/h2>
01<\/div>

\u0130htiya\u00e7 ve Uyumluluk Analizi<\/h3>

Kurulum \u00f6ncesinde sistem gereksinimleri ve altyap\u0131 uyumlulu\u011fu de\u011ferlendirilir. Kapasite planlamas\u0131 yap\u0131l\u0131r.<\/p><\/div>

02<\/div>

Profesyonel Devreye Alma<\/h3>

Kurulum, test ve do\u011frulama ad\u0131mlar\u0131 tamamlan\u0131r. Sistem dok\u00fcmantasyonu haz\u0131rlan\u0131r.<\/p><\/div>

03<\/div>

Kullan\u0131c\u0131 ve Y\u00f6netici E\u011fitimi<\/h3>

Sistem y\u00f6neticilerine ve son kullan\u0131c\u0131lara temel kullan\u0131m ve sorun giderme e\u011fitimi verilir.<\/p><\/div>

04<\/div>

S\u00fcrekli Destek ve SLA Takibi<\/h3>

Destek talepleri merkezi sistem \u00fczerinden y\u00f6netilir. SLA performans\u0131 d\u00fczenli olarak raporlan\u0131r ve iyile\u015ftirme aksiyonlar\u0131 planlan\u0131r.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Stratejik Katma De\u011fer<\/h2>
<\/i><\/div>

M\u00fcdahale S\u00fcresinin Azalt\u0131lmas\u0131<\/h3>

Standartla\u015ft\u0131r\u0131lm\u0131\u015f kurulum ve SLA bazl\u0131 destek modeli sayesinde ortalama m\u00fcdahale s\u00fcresi %40\u201360 oran\u0131nda k\u0131salabilir. Bu yakla\u015f\u0131m, operasyonel kesinti riskini azalt\u0131r.<\/p><\/div>

<\/i><\/div>

Operasyonel \u015eeffafl\u0131k<\/h3>

Destek talepleri ve \u00e7\u00f6z\u00fcm s\u00fcreleri merkezi sistem \u00fczerinden izlenir. Raporlama ile hizmet kalitesi \u00f6l\u00e7\u00fclebilir hale gelir.<\/p><\/div>

<\/i><\/div>

Uzun Vadeli Sistem Sa\u011fl\u0131\u011f\u0131<\/h3>

D\u00fczenli bak\u0131m, g\u00fcncelleme ve konfig\u00fcrasyon kontrolleri sayesinde sistem performans\u0131 korunur ve teknik bor\u00e7 birikimi minimize edilir.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

LET'S WORK TOGETHER<\/h3>

BT Altyap\u0131n\u0131z\u0131 G\u00fcvenli ve S\u00fcrd\u00fcr\u00fclebilir Hale Getirin<\/h2>

Kurulum ve destek modelinizi birlikte de\u011ferlendirelim.<\/p>Destek Modelini Planlayal\u0131m <\/i><\/a><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

FAQ<\/h2>
Kurulum ve destek hizmeti neleri kapsar?<\/summary>

Kurulum ve destek hizmeti; donan\u0131m devreye alma, yaz\u0131l\u0131m kurulum ve konfig\u00fcrasyon, entegrasyon testleri, kullan\u0131c\u0131 e\u011fitimi ve SLA bazl\u0131 teknik deste\u011fi kapsar.<\/p><\/div><\/details>

7\/24 teknik destek nas\u0131l \u00e7al\u0131\u015f\u0131r?<\/summary>

Destek talepleri ticket sistemi \u00fczerinden kay\u0131t alt\u0131na al\u0131n\u0131r. SLA kapsam\u0131nda belirlenen m\u00fcdahale s\u00fcresine g\u00f6re uzaktan veya yerinde destek sa\u011flan\u0131r. Kritik olaylar \u00f6ncelikli olarak ele al\u0131n\u0131r.<\/p><\/div><\/details>

SLA nedir ve neden \u00f6nemlidir?<\/summary>

SLA (Service Level Agreement), destek hizmetinin m\u00fcdahale ve \u00e7\u00f6z\u00fcm s\u00fcrelerini tan\u0131mlar. Net SLA tan\u0131m\u0131, hizmet kalitesinin \u00f6l\u00e7\u00fclebilir ve takip edilebilir olmas\u0131n\u0131 sa\u011flar.<\/p><\/div><\/details>

Kurulum sonras\u0131 sistem performans\u0131 nas\u0131l garanti edilir?<\/summary>

Devreye alma s\u00fcrecinde test ve do\u011frulama yap\u0131l\u0131r. Sonras\u0131nda d\u00fczenli bak\u0131m, g\u00fcncelleme ve izleme s\u00fcre\u00e7leri ile sistem sa\u011fl\u0131\u011f\u0131 korunur.<\/p><\/div><\/details><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

BT Sistemlerinizi Do\u011fru Kurun, S\u00fcreklili\u011fi Garanti Alt\u0131na Al\u0131n Kurulum ve destek hizmetleri; BT altyap\u0131s\u0131n\u0131n standartlara uygun \u015fekilde devreye al\u0131nmas\u0131 ve operasyon s\u00fcrecinde kesintisiz \u00e7al\u0131\u015fmas\u0131n\u0131n sa\u011flanmas\u0131d\u0131r. Elsa olarak donan\u0131m, yaz\u0131l\u0131m ve altyap\u0131 bile\u015fenlerini yaln\u0131zca kurmaz; dok\u00fcmante eder, test eder ve SLA bazl\u0131 destek modeli ile s\u00fcrd\u00fcr\u00fclebilir hale getiririz. Ama\u00e7; sistemleri \u00e7al\u0131\u015f\u0131r hale getirmek de\u011fil, kontroll\u00fc ve […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-default.php","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-32238","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t